Privacy Policy

How AGOROVE handles website visits and business correspondence.

Who operates this website

AGOROVE at agorove.com is operated by 山东政岳国际贸易有限公司, translated into English as Shandong Zhengyue International Trading Co., Ltd., based in China. This company is responsible for the personal information it handles in connection with this website and business correspondence.

For privacy questions or requests, email sales@tzfoodtrailers.com with the subject “Privacy request”.

sales@tzfoodtrailers.com

Information we handle

Website visits: our hosting provider, Vercel, processes technical request information such as IP address, browser and device information, requested URL, request time and security information to deliver and protect the website. URLs may include campaign parameters or referral information.

Project inquiry: when the form offers “Send inquiry”, submitting sends your contact details, destination, model and layout choices, requirements, page language and campaign source parameters to our cloud intake service for business follow-up. We show a receipt after the inquiry is securely saved, then synchronize it to our Feishu inquiry table in the background. If the form offers “Review your brief”, it only prepares a summary in your browser and does not send an inquiry. This form does not upload attachments.

Direct contact: if you email us or send a brief through a channel you choose, we receive the contact information, message and attachments you send. Provide only information relevant to your project; avoid sensitive identity documents, payment-card details or other people’s information without authority.

Online chat: this website loads the SaleSmartly chat service. The service processes technical information such as your IP address, browser/device information, visited page and a visitor or session identifier to provide chat and conversation continuity. If you send messages, contact details or attachments through chat, SaleSmartly processes that content for our team to respond to your request.

Browser storage, clipboard and analytics

The website may store your language preference locally on your device. You can change the language or clear this preference in your browser settings. Clicking “Copy brief” writes the summary to your device clipboard; clipboard storage and synchronization are controlled by your device settings.

When ad measurement is available, you can allow or decline Google and Meta measurement using Ad privacy settings in the footer. We load their advertising scripts only after you allow measurement. They receive technical visit information, advertising click identifiers and non-contact conversion references to measure successful inquiries and confirmed chat starts. We do not send form names, email addresses, phone numbers, inquiry text or chat text to advertising platforms through this integration. Google advertising personalization is disabled. Your choice is stored on this device for up to 180 days; pending form references stay in session storage for up to 24 hours. Declining does not prevent an inquiry or chat. SaleSmartly separately uses browser storage, cookies and technical visit information to provide chat; this choice does not control necessary chat, hosting or security processing.

To recognize retries, the browser keeps a request identifier and a digest of the submitted contents in session storage. Our server stores a protected digest and request status in a shared data store; it also uses a protected digest of the request IP for time-limited abuse controls. These records do not contain the form text or contact details.

When allowed, we retain advertising click/source identifiers on your device for up to 90 days and link a confirmed first customer message to its source and channel. Encrypted matching references and customer/session identifiers are held for up to 24 hours; encrypted conversion records and delivery status for up to 30 days. A protected customer digest with the first source observed by this integration is retained for up to 180 days. We append source and channel labels to SaleSmartly customer and session records, preserving existing sales labels. Customer records remain subject to our business-record retention and deletion process. A WhatsApp opening message may contain an opaque source reference; a Messenger link may carry one in its ref parameter. Opening a chat or clicking a link alone is not counted as a conversion.

Why we use information

We use technical information to deliver pages, prevent abuse, investigate errors and keep the site secure. We use information you send directly to answer questions, prepare requested quotations, discuss or perform an order, and maintain necessary business records. We do not sell personal information or share it for cross-context behavioral advertising.

Where data-protection law requires a lawful basis, the relevant bases are steps you request before entering a contract or performance of a contract, legitimate interests in secure website operation and appropriate business communication, compliance with legal obligations, or consent where required. You can object to processing based on legitimate interests. We do not use automated decisions that produce legal or similarly significant effects about you.

Service providers and international processing

Vercel and its authorized providers host and protect this website. When online inquiry submission is enabled, Feishu stores the inquiry records for our authorized team, and Upstash temporarily stores encrypted inquiries for delivery, retry protection and abuse counters. After Feishu confirms receipt, we remove the queued inquiry content; technical deduplication metadata remains. Business email providers handle correspondence you send us. We may disclose necessary information to professional advisers or authorities for legal obligations or legal claims. Access is limited to the relevant purpose. SaleSmartly provides the online chat service and processes chat-related information for customer communication.

Our company handles business correspondence in China. Vercel operates an international infrastructure, so technical data may be processed in the United States and other countries outside your location. Applicable transfer requirements depend on your location and the information involved. Vercel’s published Data Processing Addendum describes its processing terms and transfer safeguards, including standard contractual clauses where applicable. Contact us for information about the safeguards applicable to your information or to exercise your rights. Where a transfer requires additional notice, consent or another safeguard, we will meet that requirement before carrying out that transfer.

Vercel Data Processing Addendum

How long information is kept

Before submission, form entries are kept in the current page state and are not persistently saved by this form in your browser. Submitted inquiries remain encrypted in our cloud delivery store until Feishu confirms receipt; failed delivery is retained for retry or investigation. Leaving or reloading the page may clear them; your browser’s autofill, history and clipboard settings operate separately. A stored language preference remains until changed or cleared.

Technical records are retained according to the hosting service’s applicable settings and the time needed for security, troubleshooting or legal obligations. Correspondence is retained for as long as reasonably needed to answer your request and manage the relevant project or business relationship, and for applicable accounting, legal-record or claims requirements. We delete or anonymize information when those purposes no longer require it, subject to necessary backup deletion cycles and legal restrictions. Contact us for the criteria applicable to a specific record.

Your choices and rights

Depending on applicable law, you may request access, a copy, correction or deletion of your personal information, restriction of processing or portability, and object to certain processing. Where processing relies on consent, you may withdraw it without affecting the lawfulness of earlier processing. You may also complain to the data-protection authority responsible for your location.

Send requests to sales@tzfoodtrailers.com. We may ask for information reasonably needed to verify your identity and locate the relevant record, and will respond within the time required by applicable law. Some rights have legal exceptions, which we will explain if they apply. You can browse without preparing a brief; providing contact details is necessary only when you want us to respond through that channel.

Security, external links and children

We use reasonable technical and organizational measures to protect information; no internet transmission or storage system is completely secure. External websites have their own privacy policies. This website is intended for business purchasers and is not directed to children. Contact us if you believe a child has sent us personal information.

Changes to this notice

Effective and last updated: September 16, 2026. We will publish changes here with a revised date and provide additional notice or request consent where applicable law requires it.